Master's of Education
Master's of Education in Adult Instructional Technology
Master's of Business Administration
Master's of Business Administration in Human Resource Management
Bachelor's of Science
BS in Adminiistration of Criminal Justice (Organizational Leadership)
Work & Experience
In this remote position, I: • Developed captivating and interactive online course materials, encompassing lectures, assignments, and multimedia content, all thoughtfully aligned with learning objectives. • Crafted thorough assessments, projects, and assignments to precisely evaluate learners’ comprehension of course concepts. • Integrated digital solutions and technology components using various LMS and eLearning tools to provide learners with an engaging learning experience; resulting in a 70% increase in learner engagement. • Leveraged strong organizational and project management skills to oversee multiple resources, timelines, and deliverables, ensuring the successful attainment of curriculum development goals within specified timeframes. • Maintained ongoing updates to course content in response to evolving industry trends and research, enhancing the relevance, significance, and impact of the courses. • Regularly coordinated with Subject Matter Experts (SME) to assess and update training materials, ensuring that they align with organizational goals and meet learners' needs. • Trained and mentored newcomers and effectively ensured their smooth transition by guiding and training them in their onboarding, curriculum development, and learner success strategy and measurement.
Academic Department Program Chair
• Spearheaded the development and assessment of academic program curricula, ensuring they adhered to industry standards, accreditation prerequisites, and the College's mission. • Leveraged data analytics for program performance assessment and enhancement, resulting in a remarkable improvement of over 90% in student retention and academic success rates. • Partnered with faculty and administration to establish the program's vision, objectives, and strategic initiatives, thereby contributing to the overarching mission of the academic department. • Offered guidance to faculty and actively advocated for their professional development while encouraging the adoption of innovative teaching practices. • Conducted routine performance evaluations, held feedback sessions, and organized training initiatives to elevate instructiona l quality and uphold rigorous standards. • Offered professional development recommendations and organized activities for instructors based on the results of the faculty learning needs assessments.
In this remote role, I • Provide one-on-one coaching to 100+ learners, assisting them in selecting appropriate courses, majors, and academic programs to align with their career goals. • Conduct regular check-ins and follow-ups with learners to monitor their academic progress, address concerns, and provide guidance on academic challenges. • Assist in the development and implementation of academic advising strategies and initiatives, leading to a 30% improvement in overall academic performance. • Serve as a liaison between learners and university departments, helping to resolve academic and administrative issues. • Maintain precise student documentation and leverage advising software for monitoring student advancement and results, resulting in a 98% accuracy rate in student records and a 25% reduction in administrative workload. • Lead workshops and informational sessions covering strategies for academic success, degree planning, and course selection.
Sergeant: Shift Supervisor/Training Officer
• Evaluated the training requirements of police recruits and conducted engaging and informative training sessions using diverse instructional methodologies. • Maintained comprehensive records of recruits' training progress while offering necessary counseling and support when required. • Performed individualized one-on-one sessions to focus on recruits' strengths and identify areas for growth and development.