Operations Executive-Contracts

December 18, 2021
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Job Description

Job Description
About The Role

To support business by maximising approvals of auto finance deals (brokerage) and In-house lending & lease deals by following stipulated processes and guidelines. To coordinate and ensure that accurate operational procedures are being maintained in the administration of:

Pre-screening and account / entity creation
Bank placements
Bank follow-ups and updates
LOI/LPO validation
LAN generation & AECB scoring
Contract issuance

Key Accountabilities

Focal point of contact for all business parties involved in the Auto finance/Lease transaction. i.e. between Panel Banks/Hertz/HO In-house and dealership
Data validation alongside documentation check at the onset of deal submission by the Business team
Basic credit parameters check before submitting the deal to the Bank/Hertz/IHF
Ensure Turnaround time is tracked and maintained as per stipulated SLA
Follow up with Bankers and AFF credit team for feedbacks on each deal
Communicate feedbacks accurately to the Showroom managers for their subsequent action
Track and Record Showroom manager errors
Communicating the MISs to the respective authorities for further actions
Conducting hygiene checks on MISs to ensure accuracy
Ensure all products and sales processes are following UAE regulators and AFF guidelines
Recording data in systems and other data sheets as required by business and Management
Knowing basic outline of credit policies of all partner banks & AFF
Challenging the Bankers for declines and any additional documentation requested over and above the basic
Validating the LOI and LPOs received from the Banks
Issue loan agreements for PLOAN, IHF and Lease products
Feedback on process gaps, bank policies and showroom requirements to be communicated on regular basis to Operations Manager
Tracking and recording Lease deal details in the Lease Tracker
Generating Lease Agreement and Annexure for the customers upon Approval from Hertz
Following up and recording data until the vehicle is delivered
Checking documents for personal loans
Create LAN for PL
Using internal tool, check for customer eligibility
Communicate the requirements and final feedback on the deal to the showroom manager
Pre-screening of documents before DOA takes decision
Track and Record the deal under Personal Loan MIS
Ensure the completed pack of Personal loan is submitted to Showroom Accounts Team
Emirati Staff Auto Advance(ESAA) document validation and co-ordination with sales team
Assist the Head Office Authorities with any Project requirements
Evolving together with the growing and changing organisation

About You


Education-University Graduate
Skills & Experience Essential

2 years’ experience in a retail/consumer banking environment either in outdoor sales, or in back-office sales/ops coordination functions, or retail credit functions.
Understanding of Auto Sales Processes (dealer level).
General understanding of Auto industry.
Outstanding interpersonal, facilitation and presentation skills.
Ability to maintain a good Tracking system on applications for better management of business.
Effective in setting priorities and scheduling activities.
Strong Commercial Acumen
Languages Fluent English. Arabic would be advantage