Inside Sales Representative, BMS & Controls Systems

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Job Description

‘What you will do
As an Inside Sale Representative, you will be based in Dubai and will be reporting to our Regional Sales & Product Director-Controls. Under general supervision, you will provide sales support for Sales Managers and Channel Account Managers. You will also provide technical support, product selection assistance, and order processing assistance to a set of customers in an assigned region. This position will help you gain experience in a sales role while you provide value to our customers and field sales team.

How you will do it
As an Inside Sale Representative, you will provide technical, commercial, and pricing support to field sales personnel and customers and develop relationships with managed and maintained customer accounts to generate new business opportunities and promote new product releases. You will be concentrating on to establish quarterly cadence with Channel Account Managers to attend and participate in customer facing meetings. You will be attending weekly training sessions to build HVAC/R systems knowledge, product knowledge, learn sales management tools, learn sales tactics and processes, and perform high levels of customer service when issues arise with order management, quality concerns, pricing discrepancies, and product application support. You will be focused to develop working relationships with Price Administration, Customer Service, and Product Management teams.

As an Inside Sale Representative, you will be responsible to Lead product presentations internal to your team a to prepare for customer facing presentations and webinar opportunities. You will be attending training on utilization of our internal systems and tools to provide sales related information to both external customers and internally to account managers and sales managers: Salesforce, HVAC Navigator.

Desired Candidate Profile
‘What we look for
* Bachelor’s Degree in mechanical // Electrical or equivalent
* Internship experience in HVAC/controls industry
* Excellent communication skills
* Strong analytical and problem-solving skills
* Available to travel up to 25% – dependent upon your assignments